Thank you for your interest in our products. As we are located in Ukraine, please note that our work schedule is affected by regular rocket shelling of critical infrastructure. Despite this, we are processing orders as quickly as possible. We appreciate our customers and do our best to ensure that you are satisfied with your purchases. Your understanding that sometimes we need a little more time to get back with feedback means a lot. Rest assured that each your order contributes to our victory.
Warranty and return of goods
We are constantly working on improving the quality of our products, thus the images may slightly differ from the actual product, while the declared characteristics and functionality are maintained.
If you received the wrong or bad quality item, the wrong quantity, we will compensate for the cost of the item returning from the post office or send the missing items at our own expense.
If the new product does not suit you and there are no signs of use (the presentation is preserved), you can return it within 14 days from the date of purchase. In this case, the shipping cost is covered by the customer. The goods can be returned by "Nova Poshta" or "Ukrposhta", please be sure to contact us before sending. We do not require a warranty card or payment confirmation documents, it is enough to indicate the number of the order or contact details of the customer.